Shipping policy

DOMESTIC SHIPPING POLICY

We ship anywhere in the United States. Shipping costs are determined by shipping zones and will be automatically calculated at checkout once your shipping address has been entered.

We offer USPS First Class shipping. We ship out orders Monday through Friday, and orders are typically shipped within 3 business days of being placed.

After leaving our facility, USPS typically delivers in 2 – 8 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.

If you’re in desperate need of Vibrant Blue Oils and would prefer expedited shipping, just email us at [email protected] and we’ll do everything we can to help you out.

CANADA SHIPPING POLICY

We ship to Canada via FedEx at a flat rate of $24.95 per order.  Please note that customs fees may occur, and are outside of our control. We cannot be responsible for covering customs fees.

PACKAGING POLICIES

We make a sincere effort to get your order to you safely using the least amount of packaging necessary to minimize our environmental impact.  A packing slip is included in each shipment. It contains the order number, product code and product name.   If the shipment being delivered to you, we will include a receipt as well.

ORDER ISSUES

Once placed, all orders are final. Items cannot be added, edited, or canceled.

If you have any problems with your order (damaged item, not received, not what you were expecting, etc.) please contact us at [email protected] so that we can make it right. We want to ensure you are happy with our orders and do our best to resolve any issues that may arise.

Please keep in mind that our products are handmade and, due to the artisanal quality of our botanical ingredients, the fragrance of our products may vary slightly between batches.